![]() The software also has an option to move existing OST files into this location, so there is no need to re-sync or recreate the Outlook profile again. So Outlook still thinks that the OST is located locally. ![]() The default location of the OST stays locally and the local Outlook folder will be redirected to the personal VHD(x) file. What the containers solution simply does is creating a Virtual Hard Drive per single user and mounts it at the user’s logon process to the Desktop or Server. FSLogix delivers a software solution they named FSLogix Apps, one of the features are the Office365 Containers. The only way to fix this problem was to re-create the Outlook profile, what normally can happen incidental, but now it reoccurred every day for the same users.Īfter a short time of troubleshooting, all the directions pointed me at the FSLogix Office365 Container solution. Of the 300 users that logon daily, an average of 15-20 users where contacting the helpdesk to ask for help they cannot open Outlook anymore with the error the file \\fileserver\user\Outlook\Default Outlook Profile – username.ost cannot be opened. At first sight a good solution that did his work for a couple of days, but after a larger scale of users the problems with corrupt OST files became reality. The first attempt was to configure the cache mode functionality trough the basic Outlook GPO’s with the OST in a other network location, Citrix already wrote an article about this. As you probably know already, Office365 is cloud based, what makes the client performance depending on the internet connection instead on the LAN, and makes the Outlook Cache Mode policy a more required then recommended option to configure. One of my earlier challenges were to level the old performance with the performance they used to have before with the on-premises Exchange 2010 mail server setup. One problem that caused me a little headache for some days where the corrupted OST files of a customer of mine that uses Office365 / Exchange Online on top of a non-persistent (MCS) XenApp Desktop environment.
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